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Privacy Policy

Last Updated: January 2025

Introduction

Welcome to Product HiveMind ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection, processing, and your rights as a user of our platform.

By using Product HiveMind, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

1. Questionnaire Responses

When you complete our PM Essence questionnaire, we collect your responses to questions about your product management philosophy, experiences, and case studies. This includes:

  • Your answers to structured questions (Likert scales, multiple choice, open text)
  • Optional case study narratives you choose to share
  • Optional metadata (years of experience, company stage, industry, team size)

2. Consent Preferences

We collect your explicit consent choices regarding:

  • Whether your responses can be used in the Product HiveMind chat (consent_chat)
  • Whether your anonymized data can be used for analytics (consent_analytics)
  • The version of the privacy policy you accepted

3. Usage Data

We may automatically collect certain information when you use our platform, including:

  • IP addresses and browser information
  • Pages visited and time spent on pages
  • Chat interactions and queries (if you use the Product HiveMind chat)

How We Use Your Information

1. Product HiveMind Chat (with your consent)

If you consent to your responses being used in chat (consent_chat = true), we:

  • Generate embeddings from your responses using OpenAI's embedding models
  • Store these embeddings in our vector database for semantic search
  • Use your anonymized responses to power the collective intelligence chat feature
  • Combine your perspectives with other PMs' responses to provide diverse insights

Important: Your responses are anonymized and combined with others. Individual responses are not directly attributed to you in chat outputs.

2. Analytics (with your consent)

If you consent to analytics (consent_analytics = true), we may use anonymized, aggregated data to:

  • Understand trends in PM philosophies and practices
  • Improve our platform and services
  • Generate insights about the PM community

3. Platform Operations

We use your information to:

  • Process and store your questionnaire submissions
  • Generate AI-powered summaries of your PM Essence
  • Provide technical support and respond to your inquiries
  • Ensure platform security and prevent fraud

Data Storage and Security

We use Supabase (a secure, GDPR-compliant platform) to store your data. Our security measures include:

  • Encryption: Data is encrypted at rest and in transit
  • Row-Level Security (RLS): Database-level access controls ensure only authorized access
  • Secure APIs: All API communications use HTTPS
  • Access Controls: Limited access to personal data on a need-to-know basis

While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Third-Party Services

We use the following third-party services that may process your data:

These services are bound by their own privacy policies and data processing agreements. We only share data necessary for providing our services.

Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your data for certain purposes
  • Right to Withdraw Consent: Withdraw consent at any time (does not affect past processing)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

  • Questionnaire responses are retained until you request deletion
  • Embeddings and summaries are retained as long as your consent_chat preference is active
  • If you withdraw consent, we will delete your data within 30 days
  • Some anonymized, aggregated data may be retained for analytics purposes (with your consent)

Children's Privacy

Product HiveMind is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Requiring you to review and accept the new policy when you next use our platform

Your continued use of Product HiveMind after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Product HiveMind

Email: privacy@pmhivemind.com

We aim to respond to all privacy-related inquiries within 30 days.